Delivery & Return are included in the rental price
Let's talk delivery
- You receive your rental on the first day of your booking.
- It could happen that you receive your item earlier, don't worry, this will not affect the end date of your booking.
- All rentals are delivered by PostNL. Read more about our delivery service at PostNL. During the festive season rentals are delivered by Fietskoeriers, super green bikes for sure.
Return your rental; hope you made some great memories
Time to say goodbye to your favorite new outfit. Return your rental on the last day of your booking. If this is a Sunday, you may return on a Monday (to ensure shipping)
There are two ways to return your item(s)
Please use the return label that we provide in your package. Stick it over the old label. Then, take your parcel to your local PostNL point. If your booking ends on a Sunday, you may return it on a Monday as we know it is sometimes hard to find a PostNL point that is open on Sundays.
2. Drop-off at our HQDuring office hours (9am-7pm - except for Friday till 5pm) we are at Prinsengracht 437 (for Google number 437a) in Amsterdam to receive the item.
It will typically take 1-2 days to ship back to our HQ. Returns that are not being send before or on the last day of your booking will be considered too late and late fee(s) of up to €50 per day will be charged to your payment method of file for each rental that is not returned on time. Any late returns that are beyond your power will not be charged.
For any questions please contact us at email@example.com